Here's a solution for Nokia 6710 upper keypad keys such as Menu, Send, Select, Left, Right, Soft Left, Soft right, Up, Down and Zoom keypad keys not working problems.
You may first try to restore or update the device flash firmware before doing any hardware troubleshooting. Some problems may only cause by an interrupted device firmware or any third party application.
If already tried updating the flash firmware but seems the problem lies on the hardware parts: You may then proceed to hardware troubleshooting.
If one or a all of theses upper keys stop responding or doesn't work when being pressed, the solution below show the step by step instruction on how to fix this problem.
If encountered these problem you may first check the flex assembly and the upper key matrix for possible damaged or try replacing it with a new replacement spare. If the problem still exist after ensuring that the flex and the key matrix is okay, you may then proceed to try to replace the keypad ESD-EMI filter IC.
You may first try to restore or update the device flash firmware before doing any hardware troubleshooting. Some problems may only cause by an interrupted device firmware or any third party application.
If already tried updating the flash firmware but seems the problem lies on the hardware parts: You may then proceed to hardware troubleshooting.
If one or a all of theses upper keys stop responding or doesn't work when being pressed, the solution below show the step by step instruction on how to fix this problem.
Nokia 6710 navigator Not Working Upper Keypad Solution
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